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Spanish Bilingual Customer Service Representative

Company: VirtualVocations
Location: Anaheim
Posted on: February 5, 2025

Job Description:

A company is looking for a Spanish Bilingual Healthcare Customer Service Representative.



Key Responsibilities

Actively listen to customers to understand their concerns and build rapport
Provide essential information regarding access to care, benefits, and coverage
Guide callers through troubleshooting and navigating self-service options


Required Qualifications

18 years or older with a high school diploma or equivalent
Minimum of 1 year of previous call center experience
Bilingual in English and Spanish
Experience with Medicare and/or Medicaid is a plus
Willingness to work flexible shifts, including weekends and holidays

Keywords: VirtualVocations, La Quinta , Spanish Bilingual Customer Service Representative, Other , Anaheim, California

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