Suicide Prevention Training Manager

Company: Wounded Warrior Project
Location: San Diego
Posted on: November 9, 2024

Job Description:

Great benefits. Competitive pay. We know these are some of the things people look for in a job.If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a calling - then we're ready to meet you. When you join Wounded Warrior Project (WWP), you're committing to making a difference. We make a commitment to you, too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.At WWP, we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as:* A flexible hybrid work schedule (three days in the office, two days' work from home)* Full medical, dental, and vision coverage for both teammates AND family members* Competitive pay and performance incentives* A fun, mission-focused, and collaborative team environmentA mission that matters is just the beginning, so if you're ready to get started, we're ready for you.The Wounded Warrior Project (WWP) Suicide Prevention Training Manager is an integral part of reducing veteran suicide and raising awareness through both internal and external suicide prevention and intervention efforts. This role oversees a team of subject matter experts tasked with developing WWP's suicide prevention strategy and equipping others in suicide prevention, postvention, and lethal means safety. The Suicide Prevention Training Manager supports the Triage leadership team by providing training, program evaluation, and the analysis of programmatic Key Performance Indicators (KPIs), service delivery metrics, and financials to meet the service needs of warriors and their families.HIRING TEAM TALENTCAST: to listen to this 12-minute conversation with Lyndsay Tkach, our Triage Director, as she describes this position and what it takes to be successful in this role.DUTIES & RESPONSIBILITIES

• Manage a team of local and remote suicide prevention specialists focused on delivering high levels of service, training, support, and subject matter expertise
• Oversee the delivery and evaluation of Wounded Warrior Project's Suicide Prevention Program initiatives for both internal and external stakeholders.
• Partner with senior leadership and other stakeholders in the development of short- and long-term learning strategies that support programmatic and organizational needs.
• Monitor team performance. Collect and analyze relevant data and prepare statistical reports with performance metrics to demonstrate the productivity, quality, and effectiveness of the Suicide Prevention program.
• Serve as a mentor to the team, developing their skills and abilities, and supporting them as they provide internal and external programming.
• Create and produce reports for internal WWP departments and external partners on the impact associated with suicide prevention efforts.
• Promote a supportive working environment that encourages teammates to proactively address issues and solve problems.
• Coordinate with other Mental Health and Wellness teams to ensure national initiatives are in alignment.
• Develop and lead suicide prevention training curricula to maximize impact on strategic measurement scales.
• Facilitate training and provide support to internal and external stakeholders.
• Promote access to additional prevention training programs, including training additional trainers.
• Work collaboratively with the Mental Health Triage team to implement and analyze early detection measures and appropriate interventions.
• Design and execute monitoring processes, including conducting file audits, assessments, documenting results, and analyzing data trends.
• Generate database and budget reports on a regular basis for leadership.
• Work with other WWP staff to develop and implement processes that ensure grant compliance.
• Serve as the primary point of contact for collaboration with IT, Metrics, and Marketing/Media teams.
• Serve as a subject matter expert for suicide prevention initiatives.
• Other related duties as assigned.KNOWLEDGE, SKILLS, & ABILITIES
  • Strong verbal, written, and electronic communication skills.
  • Proven success in leading, coaching, and mentoring teams. Effective management skills that foster open dialogue with staff. Team-oriented with a strong desire to engage with others in day-to-day activities.
  • Working knowledge of program development and management.
  • Demonstrated ability to conceptualize, develop, and deliver organizational and programmatic content, as well as comprehensive, professional training materials.
  • Strong understanding of relationship management and partnerships.
  • Demonstrated ability to develop and maintain professional relationships and create a diverse network of resources, built on WWP's supportive presence within the community.
  • Effective group presentation and facilitation skills. Confident communicator with a proven ability to present information effectively to various audiences, including large groups, small groups, and individuals.
  • Professional presence and demeanor.
  • Demonstrated commitment to community service and philanthropy, with an understanding of successful grant acquisitions supporting non-profit organizations.
  • Understanding and expertise in program and project management, including assessing outcomes and impact, and effectively managing programs and projects from strategy through execution.
  • Self-motivated, outgoing, and personable, with a proven track record of effectively engaging and building positive relationships with diverse populations.
  • Proven ability to create data visualizations to communicate programmatic and organizational impact.
  • Strong analytical and problem-solving skills with the ability to evaluate information, identify problems, and implement the most effective solutions.
  • Proven capacity for proactively taking initiative and thriving in independent work environments.
  • Proficiency with Microsoft Office, e.g., Word, Excel, Outlook, PowerPoint.
  • Highly motivated, passionate, and creative team player with demonstrated commitment to the organization's mission.
  • Strong understanding of Wounded Warrior Project and its mission, values, programs, and services, and the impact of these programs and services on wounded warriors and their families.
  • Demonstrated emotional intelligence with the ability to handle sensitive matters with diplomacy and empathy.
  • Ability to establish credibility, be decisive, influence others, and influence change.
  • Unequivocal commitment to the highest standards of personal and business ethics and conduct.
  • Mission-driven, guided by core values, and a pleasure to work with.EXPERIENCERequirements
    • Five years of experience working with veteran-focused mental health programming or case management and assisting military and veteran populations in support of their mental health well-being and readjustment.
    • Three years of experience delivering or facilitating training for adult learners.
    • Three years of experience in program metrics.
    • Three years of experience in business management, grant-making, strategy consulting, impact investing, finance management, philanthropic capital, or grants.
    • Two years of staff management or leadership experience.Preferences
      • Seven years of experience working with and providing support to wounded service members who are dealing with both visible and invisible injuries, e.g., brain injury, post-traumatic stress disorder, and combat stress.
      • Five years of experience designing curriculum-based training for adult learners.
      • Five years of experience delivering mental health training to adult learners.
      • Three years of staff management or leadership experience.EDUCATIONRequirements
        • Bachelor's degree in social work, psychology, clinical psychology, rehabilitation counseling, case management, health services administration, or related mental health field.Preferences
          • Master's degree in social work, psychology, clinical psychology, rehabilitation counseling, case management, health services administration, or related mental health field.CERTIFICATIONS & LICENSURERequirements
            • Valid state-issued driver's license.
            • ASIST Certified.Preferences
              • ASIST Trainer Certified.WORK ENVIRONMENT/PHYSICAL DEMANDS
                • General office environment; temperature controlled.
                • Up to 50% travel.We recognize the success of our mission depends on the efforts of our passionate, hard-working teammates. To help teammates remain focused on the warriors and families we serve, WWP offers a comprehensive benefits package that includes; Medical/Prescription drug, Dental, Vision, Life/AD&D, Short-term Disability, Long-term Disability, and an Employee Assistance Program. WWP also offers a 401(k)-retirement plan, a competitive PTO package, Sick Leave, Family Care Leave, Paid Holidays, Birthday Holiday, Education Assistance, and Bereavement Leave. For Colorado Applicants: The estimated hiring range for this position is between $95,961 - $119,952 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.For San Diego, California and Tacoma, Washington Applicants: The estimated hiring range for this position is between $105,100 - $131,376 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.For Washington, D.C. Applicants: The estimated hiring range for this position is between $109,670 - $137,088 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.For New York Applicants: The estimated hiring range for this position is between $114,240 - $142,800 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.*ca-cb#LI-HYBRIDWounded Warrior Project is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.Please note:Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."

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